If I weren't going to take the wine into account, I'd give Ibiza an A-. However, the wine fiasco (to be explained at the end) cannot be overlooked and that brought my overall experience down to a D+. (If you notice that my post is overtly negative, it's because I'm having a hard time describing the positive points. When I think of Ibiza, I think of the wine failure.) The decision made by the Restaurant Manager was appalling. And I hate to bash the waitress in this blog post because she had been so attentive and had a great personality throughout the dinner, but she knew she made a mistake and would not admit to it. So, therefore, she's a shitty waitress, in my opinion; a shitty waitress who made our bill increase by $112 because she didn't want to fork it out herself even though it was her fault.
The fried calamari. ($14) It was good but I've had better.
The Pan Seared Pasta with Roasted Corn, Wilted
Greens, and Truffled Corn Broth ($19).
It was good but not worth $19.
My husband ordered the Grilled Supreme Cut Chicken Breast. The waitress told us the chef said that his first chicken was overcooked and so he threw it out and started cooking another one. In the meantime, he had her bring out the Andouille Sausage Gumbo. It was off the menu and a special they had prepared for the day because, apparently, it's the owner's favorite dish and he visited the restaurant for lunch. However, my husband and I don't eat beef or pork. And the fact that an entire chicken was totally wasted, rubbed me the wrong way. But for the sake of dinner club and having a fun night, my husband ate it anyway and it was excellent.
Lemon Meringue Tart ($8). It was good.
The Carrot Cake ($8). It was amazing.
Individual Warm Chocolate Cake ($8).
I didn't have any so I can't comment.
Cotton Candy. Off the menu and only given to our table,
apparently in celebration of our One Year Anniversary of Dinner Club.
It was a nice touch and we were all in high spirits.
The following are the two wines highlighted in yellow that caused the mood of the evening to take a cliff dive. I mean, it was Mood Suicide.
RED WINES FROM FRANCE
Chateau de Beaucastel-Chateauneuf Du Pape, France '06 148
Chateau Bichon Cassignols - Grand Reserve - Graves, France '05 36
Here's how it happened.
Erik and I like red wines. We've been to Napa Valley and tasted enough wines to be able to tell a good wine from a bad one. However, we are not so advanced at wine tasting or buying that we can just look at the name of a wine or the region in which it was made to know whether a wine will be descent or not. Therefore, our strategy is to buy a wine based on price (something that won't burn a hole in our pocket), something that might be rated well (if that information is provided), and something new that we've never tried before. There was no information on the point value of the wines on Ibiza's wine menu so we just decided to try something from another country. We randomly picked France. All of the wines were pricey so we went with something close to the bottom of the price range (a $36 red wine). We didn't even LOOK at the names of the wines.
Erik ordered the $36 bottle. I watched him point to the price and then slide his finger over to the name. All I know is that the name of the wine started with Chateau. The waitress came back about 5 minutes later and asked us to point at the wine we wanted again. This time, we both pointed to the price ($36) and slid our finger over to the name. She said slowly, "Ooookaaaay..." and walked away. I thought her reaction was a bit odd, but didn't think much of it.
Then the sommelier came over, presented the wine to me and asked, "Is this your wine?" I did not have the wine menu in front of me anymore but I remembered that it started with the name Chateau and had a B in the second part of the name so I said, "Yes." He smiled, poured a little sip for me and I said it was good. He poured it in a decanter and set it on the table. I thought that was odd as well because no one else got the same attention to their bottles of wine.
The wine was excellent and we thought we got a great deal on the $36 bottle of red wine from France. We drank it and had a great night. Until the bill came....
The check was not separated by couples. By the way, what is up with that? This is the 21st century for Christ's sake. Why is Ibiza not separating the bill for their customers??? It's not that hard! If Denny's can do it, so can you!
My husband and I could not find our bottle of wine on the check. We kept looking and looking for $36. Finally, my husband noticed something that cost $148 and then saw that it had the same name as our bottle of wine... "Chateau." This is where both of our eyes got big and our jaws dropped.
We flagged our waitress down and told her there had been a mistake and we needed to see the wine menu. We told her our wine was only supposed to be $36. At this point, I was not upset because I knew the mistake would be rectified. We showed her the bottle of wine on the menu that we ordered and then located the bottle of wine that we were charged for. The bottle we ordered was the first red wine on the second section of the page. The wine we were charged for was the first red wine on the THIRD section of the same page. She said she would talk to the manager and get right back to us. She came back and told us that her manager said we would still have to pay for the $148 bottle of wine. WHAT?!?!?!
So Erik asked the manager to come over. The manager kneeled down next to our chairs and we explained the situation. I still thought that, surely, once he heard our explanation, he would understand and charge us for less. We even explained that we would pay more than the $36 that we thought we ordered (since I did make a mistake on the third order) but didn't think we should pay the full price. I was thinking we would pay something around $70 or $80. He began talking very quietly and explained that we would have to pay the full price and that Ibiza was different from other restaurants that charge 2 or 3 times more than the price the bottle is worth. He explained that Ibiza only gets 6 bottles of this brand per year. He said it was the waitress' word against ours. And then he said it would be different if we didn't like the wine but since we liked it and drank the whole thing, then we had to pay the full price.
The waitress came back to collect the money and told us, "It probably won't help, but this wine is being sold for $400 at other restaurants." At this point, I was just totally flabbergasted and I couldn't say a word. She said, "Yeah.... I guess that doesn't help." No, it doesn't help. And my husband and I figured out that after the 20% tip was placed on the bill for having a large party, the tip on JUST THE BOTTLE OF WINE was $30! So, not only did she FUCK UP and not admit to it, she got a nice little salary bonus to boot.
Here's the kicker. Remember when I said we would be willing to pay $70 or $80 for the bottle wine and he said no because the wine is not marked up? Here's a website that sells the wine for $79.99.
http://www.winelegend.com/Newsletter/HTM/960.htm
And I found on other websites for less. Here it is for $65.
http://www.wine.com/V6/Chateau-de-Beaucastel-Chateauneuf-du-Pape-2006/wine/96977/detail.aspx?state=CA
I wish I had looked it up on my iPhone to show it to that asshole manager. And I KNOW that restaurants get these wines for even cheaper.
So, obviously, we're never going back to Ibiza. And the more and more I think about Ibiza, the more and more pissed I get.